Cox Industries opens new customer portal
As part of a series of technology upgrades, Orangeburg, S.C.-based Cox Industries unveiled a new customer portal to log in and view, download, and upload account specific information.
Today, when customers access the Cox website, their recent account activity and order literature will be displayed. Customers also get the benefit of direct access to the entire Cox team who are available to assist with orders, literature requests and questions, according to the company.
Later this year, the manufacturer and distributor of treated outdoor wood products plans to launch a live chat and additional reporting features.