Fifty winning retailers, state by state
The 2012 selections of Home Channel News Hardware Store All-Stars marks the second year of the state-by-state accounting of high-performance retailers. The common theme of “excellent customer service” runs through the entire list, but that’s just the beginning.
The list of Hardware Store All-Stars, one from each of the 50 U.S. states, continues with Illinois, Indiana and Iowa:
Fuller’s Home & Hardware
An historic two-story building -- think brick walls, wooden floors and slate roofs -- on the main street of Hinsdale presents a classic Ace hardware offering on the main floor, and a self-described “hardware store for cooks & more” in the store’s upscale, bordering on museum-quality housewares store called “The Second Floor.” At Fuller’s, cookware is in. But any cookie-cutter approach is out.
Owner Randall Jones has ridden an idea tha