Home Depot doubles down on same-day shipping
The Home Depot's focus is moving from building new brick-and-mortar stores and toward building its online business in fiscal 2014. The move, among other things, will mean same-day shipping for its customers.
According to a report in the Wall Street Journal Wednesday, the retailer plans to spend at least $300 million on this aspect of its business in the fiscal year beginning in February, which includes the building of three new fulfillment centers in California, Atlanta and Ohio over the next two years.
However, Home Depot confirmed to HCN that same-day delivery -- as opposed to shipping -- is not part of its vision, at least in any novel sense; some Pro customers have already been availing themselves of both services.
The retailer will be buffing up its warehouse technology systems and looking to move some of its online order fulfillment to its stores, which will enable it to deliver as much as 90% of orders within two days. With the new supply chain capabilities, customers will also be able to place orders by 5 p.m. to tak