Employees are more likely to trust their supervisor or manager than they are to trust the senior leaders in their organization, a recent survey finds. Nevertheless, experts encourage leaders to work on building trust.
A survey of 2,700 employees released Aug. 7, 2012, by the management consulting firm Healthy Companies International found that two-thirds of respondents (66%) said their boss earns the trust of employees.
When asked to rate their manager on a list of specific behaviors, most employees agreed their boss is open to suggestions, acts in an ethical manner and listens to employees’ concerns. However, 41% disagreed when asked if their boss handles workplace conflict effectively.
In June 2012, Healthy Companies International, a management consulting firm, surveyed 2,700 employees from its in-house database of senior managers, HR executives and C-suite leaders to examine employee perceptions of 20 specific manager behaviors.
U.S. employers take note: A majority of workers are dissatisfied with their jobs but have no plans to quit, two recent studies suggested.
Just 47% of Americans are satisfied with their jobs, according to a report released June 27, 2012, by The Conference Board, an independent business membership and research association.
Research on employee engagement often contains advice for employers on how to maximize engagement -- and the importance of sustaining such efforts long-term.
For example, even though 67 % of employees at nearly 5,000 Best Places to Work Survey organizations in the U.S. were engaged at the end of 2011, engagement has yet to return to pre-recession levels, the report noted.