Content about Carol Tom

December 13, 2012

Bad weather has meant brisk business for the industry’s largest home improvement retailers, which for the second year in a row experienced significant sales gains from an East Coast hurricane.

Fourteen months after Hurricane Irene wreaked havoc on the Northeast, Hurricane Sandy ravaged the East Coast, particularly New Jersey and southeast New York, where damage totals continue to rise well into the tens of billions of dollars.

March 7, 2011

For the first time since 2005, The Home Depot and Lowe’s Cos. both delivered positive comparable-store sales in all four quarters of 2010. Last year was also the first year both companies showed an increase in full-year sales since 2005. 


These trends are strong evidence that the worst of the economic cycle has passed for the two home improvement retail giants.


December 5, 2010

Most question-and-answer segments of earnings calls have a signature exchange that deserves to make the...

Most question-and-answer segments of earnings calls have a signature exchange that deserves to make the highlight reel on the 10 p.m. news.

From the recent Home Depot conference—the one during which the company reported upticks in sales and earnings for its third quarter—included the following:

Analyst: “Are there other types of opportunities outside of the core stores that would make sense to you?”

CEO Frank Blake: “We are focused on our core business.”

December 5, 2010

Which of the following is true about The Home Depot University:...

Which of the following is true about The Home Depot University:

a) Member of the NCAA’s Southeastern Conference;

b) Offers scholarships to outstanding DIYers; or

c) Provides centralized, management training to the company’s new leaders.

The answer is “c)”—but don’t expect multiple choice questions as part of the curriculum.

December 5, 2010

For the past couple of years, Home Depot’s top executives have been talking about the...

For the past couple of years, Home Depot’s top executives have been talking about the forecasting, assortment management and other IT “tools” being given to its merchants and store managers so they can make better decisions about what goes on the shelf. But while the Atlanta retailer has been vague about some of its new technology initiatives, it’s made no secret of the fact that it fell behind in the IT sector while expanding on the retail front.