Content about Returning

August 25, 2011

It took at least 90 trips to the returns desk for a Pennsylvania man accused of shoplifting to steal $70,000 worth of merchandise from Home Depot and Lowe’s stores in Allegheny County, according to a criminal complaint filed by the state’s Attorney General’s office. 

Authorities are still looking for Jason Novak, whom they accuse of stealing merchandise, returning it for store credit, and then selling the gift cards on craigslist for 60% of their value. 

February 1, 2011

Banning the bulb

The following letter is a response to the article “California says goodbye to 100-watt bulb.” 

January 7, 2011

"Marvin’s has a very customer-friendly return policy. If you buy something from us, you have the ability to return/exchange, repair or return/refund as long as you have a Marvin’s receipt. Right now, we do not have strict timelines established around returns (i.e., 30 days, 90 days, etc). We do require vendors to support our return policy as their customer, the same way we support our customers. We stand behind what we sell, and expect our suppliers to do the same.