Content about True Value headquarters

September 23, 2013

Chicago -- During his first general session speech to the assembled body of True Value dealers, CEO John Hartmann expressed a willingness to embrace change.

He started by announcing a symbolic change at the True Value headquarters, which will be known from now on as the "Retail Support Center." 

August 29, 2012

From the outside, the Mount Prospect, Ill., True Value hardware store looks a lot like any other True Value store. It’s only 2 years old, so the sign above the door appears extra bright red and white.

When you walk through the entrance, it still looks a lot like most of the Chicago-based co-op’s fashion-forward Destination True Value format stores. At 12,600 sq. ft., it’s a little bigger than most. The registers are ringing up front, and a racetrack is punctuated by 38 endcaps promoting product, as well as ideas for the home.