Content about Westlake Ace Hardware

September 2, 2014

Lenexa, Kansas-based Westlake Ace Hardware’s summer fan drive to benefit the elderly generated some $30,000 worth of cooling equipment. 

The retailer partnered with The Salvation Army for the drive July 17 to Aug. 3. More than $30,000 was donated, equating to more than 2,000 fans donated -- at cost -- to The Salvation Army.

January 7, 2014

Oak Brook, Ill.-based Ace Hardware appointed a new chief for Westlake Ace Hardware, the 85-store Midwestern chain.

Tom Knox, 59, was named president and CEO of Westlake, which is owned by the co-op -- and which is also the co-op's largest member. Knox wil be leaving his role as VP retail business development, training and supply at Ace's corporate offices and take on his new role in Lenexa, Kan.

August 13, 2013

Lenexa, Kan.-based Westlake Ace Hardware will open its newest store -- store No. 86 -- in West Plains, Mo., Aug. 16.

The new Westlake Ace Hardware will serve as the anchor for the West Plains Marketplace shopping center. The new location marks the second store incorporating Westlake's new store design and layout that uses construction materials and a design approach intended to provide an organic and modern feel, more natural light from garage-style doors and skylights, a wood and metal facade, and polished concrete floors.

June 19, 2013

No matter how you slice them, the numbers of the HCN Top 300 Industry Scoreboard reflect the rising housing market, increased spending on the home and an easy comparison with the previous year's performance.

Of the leading 300 home channel retailers, 277 show positive sales in the most recently completed finished fiscal year, and 12 show declines. Eleven others are listed as flat.

March 8, 2013

The 86-store Midwest hardware store chain, recently purchased by Ace Hardware, spent the past year planning the new layout.

Among the new design elements of Westlake Ace Hardware’s Bolivar, Mo., location are an open-air entranceway, unique signing and decor, and browse-friendly lifestyle categories situated in the center of the store.

December 27, 2012

Oak Brook, Ill.-based Ace Hardware’s recent purchase of the 85-store Westlake Ace Hardware chain -- the co-op’s largest customer -- represented “good offense” and “good defense,” according to the co-op’s message to Ace retailers.

December 18, 2012

Ace Hardware Corp. acquired Lenexa, Kan.-based Westlake Ace Hardware for $88 million.

Westlake was named the HCN 2011 Retailer of the Year, and was featured in the May 2011 issue of Home Channel News. Since 2006, the company was owned by a private equity firm -- Goldner Hawn Johnson and Morrison. 

January 27, 2012

Westlake Ace Hardware is partnering with SoundBite Communications, a provider of mobile marketing solutions, to launch a campaign that sends weather-related mobile notifications combined with special marketing offers. Called “Weather the Storm,” the mobile alerts allow Westlake’s customers to receive communications based on National Weather Service information and their particular zip codes.

October 30, 2011

Lenexa, Kan.-based Westlake Hardware's Zombie Preparedness Center makes zombies the centerpiece of a multimedia marketing campaign that's really aimed at humans. 

The company's Zombie Preparedness Center has about 15,000 fans on Facebook, and it includes some homemade marketing videos disguised as breaking news about zombie protests and zombie-friendly shopping. 

The campaign's website allows the user to click on one of two tabs: "I am human" or "Me zombie."

August 8, 2011

With a nod toward sustainability, Lenexa, Kan.-based Westlake Ace Hardware will offer an inkjet cartridge refilling service at six stores.

June 7, 2011

Las Vegas — The retail panel discussion started with customer service and advanced to strategic planning. From there, it detoured at automatic doors — apparently still a novelty in rural Texas — and finished with a somewhat optimistic economic forecast. 


June 7, 2011

Westlake Ace Hardware CEO George Smith describes his company's service model.

June 2, 2011

In 2011, Westlake Ace Hardware took top honors as Home Channel News "Retailer of the Year." The Lenexa, Kan.-based 88-store retail company has successfully planned and executed a customer service initiative and re-established its mission to serve the needs of project-oriented DIYers through a program called Project North Star. 

Here are the recent HCN Retailers of the Year:

May 13, 2011

Westlake Ace Hardware and Price Hardware True Value were recognized for excellence during the 2011 Golden Hammer Awards ceremony held at the National Hardware Show in Las Vegas.

George Smith, CEO of Lenexa, Kan.-based Westlake Ace Hardware accepted the Retailer of the Year award. John Price accepted the Tools of the Trade award for Price Hardware True Value of Atlanta, Texas.

May 3, 2011

From New York’s Island to the Redwood Forests, the great American hardware store maintains a revered place in the commercial history of these United States. 


On the following pages, Home Channel News editors travel state-by-state to find examples of leading hardware store retailers. To those deserving candidates not on the list — and there are many — we offer this advice as consolation: “Keep up the good work. We’ll get to you eventually.” 


May 2, 2011

Here’s how Westlake Ace Hardware CEO George Smith describes the Lenexa, Kan.-based chain’s Project North Star: “It’s our vision for the future of Westlake and the foundation for all the decisions we make.” 


May 1, 2011

The 2011 Golden Hammer Awards breakfast event in Las Vegas will include a panel discussion of industry leaders.

April 17, 2011

Lenexa, Kan.-based Westlake Ace Hardware, one of the country's leading independent hardware retailers and a company reaping the benefits of a top-to-bottom reevaluation, has been named "2011 Retailer of the Year" by Home Channel News

The company will accept the award May 11 at the Golden Hammer Awards breakfast event in Las Vegas, held in conjunction with the National Hardware Show. 

October 6, 2008

A second Nuts and Bolts Hardware store -- this one located in Independence, Mo., near...

September 4, 2008

Called Nuts and Bolts, the store is 51,000 square feet, about three times the size...

June 10, 2007

The 23rd Annual Golden Hammer Awards proved this year that home channel retailers can innovate,...